A summary of my education, professional experience, and technical skills built over years of study and hands-on work.
Pursuing a Bachelor's degree in Electronic Engineering, deepening expertise in telecommunications systems, electronic circuits, signal processing, and modern engineering practices.
Completed a four-year engineering diploma specialising in Telecommunication Technology — covering network systems, signal processing, infrastructure management, and hands-on lab practices across modern telecom protocols.
Completed a structured web design course covering HTML, CSS, responsive layouts, and modern front-end design principles including accessibility and performance optimisation.
Certified in Digital Journalism by Reuters — covering storytelling, fact-checking, digital media production, and ethical reporting in modern digital environments.
Attended an intensive entrepreneurship workshop covering business planning, market strategy, product development, and SME development frameworks.
Working at Akter Nasima Telefonia (AK Telefonia), a telecommunications and client services office in Naples, Italy. Responsibilities include assisting clients with filling out Italian administrative forms and applications, ISEE declaration submissions, CAF (Centro di Assistenza Fiscale) office support and related paperwork, handling various Italian bureaucratic applications, diagnosing and resolving network connectivity issues, and providing general IT technical support.
Founded AroChat Limited — an AI-driven chatbot automation platform simplifying social media management for businesses. Led product development from concept to early-stage MVP, handled technical architecture, and managed go-to-market strategy.
Hands-on IT support at a live ISP environment covering: Server Management — virtual servers, security firewalls, cloud computing; Networking — TCP/IP, VPN, router configuration, network security; OS Administration — Linux system admin, user management, shell scripting.
Delivered digital marketing strategies for multiple clients — SEO audits, social media management, content strategy, analytics reporting, and growth campaigns across Facebook, Instagram, and Google platforms.
Managed cloud infrastructure across Google Cloud, Amazon AWS, and Microsoft Azure — including virtual machine provisioning, firewall rules, CDN setup, SSL certificate management, and cost optimisation for personal and client deployments.